Cookie Policy


This page outlines the cookie policies applied by the company as the data controller for users consulting the website, and more generally for individuals interacting with our Company in various capacities.

This policy is inspired by Directive 2009/136/EC of November 25, 2009, and the General Provision of the Italian Data Protection Authority “Identification of simplified methods for providing information and obtaining consent for the use of cookies” of May 8, 2014, for individuals interacting with the web services of the Group accessible online from the address:

This Cookie Policy is an integral part of the Privacy Policy of the company, visible here

1. Definitions and Characteristics of Cookies

Cookies are small text files that websites use to make the user’s browsing experience more efficient. Cookies involve the storage and transmission of information from your initial visit to then transmit updated information during your subsequent visits to optimize the browsing experience by remembering actions and preferences (such as the chosen language, display settings, login data, etc.) so that you do not have to set them during subsequent visits. There are different types of cookies that, depending on their characteristics and functions, may persist on your device for a predetermined period (which can last for years) and are called persistent cookies, while there are cookies that are automatically deleted when the browser is closed, called session cookies. These technologies involve the processing of personal data and are therefore subject to relevant regulations. In line with the Applicable Regulations, we do not need to request your consent for the use of strictly necessary cookies for the proper functioning and operation of the website (referred to as technical cookies) and for statistical purposes (referred to as analytical cookies) in an aggregated, anonymous form. However, we require your explicit consent for the use of first and third-party profiling cookies that create profiles to send you advertising messages in line with the preferences you have expressed while browsing our website.

2. Types of Cookies Used on This Website

Technical Cookies

These cookies are of a technical nature and allow the website to function correctly. This category includes cookies that are indispensable for the proper functioning of the website and functional cookies that allow the user to enhance the browsing experience based on their choices (such as language selection, etc.). We also use technical cookies to track, in compliance with current regulations, the consents given by users for the receipt of third-party profiling and analytics cookies. The use of technical cookies, whether permanent or session cookies (i.e., not stored persistently on the user’s computer and deleted when the browser is closed), is strictly limited to the technical provision of the service requested by the user and the transmission of session identifiers (consisting of randomly generated numbers generated by the server) necessary to enable secure and efficient browsing of the site and its applications. The technical cookies used on this site prevent the use of other potentially harmful computer techniques for the confidentiality of user navigation.

Analytical Cookies

These cookies help us understand, through data collected in an anonymous and aggregated form, how users interact with our website, providing information about pages visited, time spent on the site, type of platform used, number of clicks on a specific page, any malfunctions, etc. Statistical cookies help website owners understand how visitors interact with websites by collecting and transmitting information anonymously.

We use Google Analytics to collect and analyze information about user behavior on the website for statistical purposes without acquiring personal user identification information. The way we use these cookies is similar to technical cookies, so explicit user consent is not required.

Profiling Cookies

We do not use first or third-party profiling cookies.

3. List of Cookies Used on This Website

Personal data is processed using automated tools for the time necessary to achieve the purposes for which it was collected. Specific security measures are observed to prevent the loss of data, illegal or incorrect use, and unauthorized access.

Nome CookieType/PurposeExpiry Link to Third-Party Privacy Policy (if applicable)

First-party technical cookies instrumental and essential for the correct functioning of the website. In compliance with European cookie regulations, we use a technical cookie to track the user’s consent to the acceptance of third-party and profiling cookies.

At the end of the browsing session

Google Analytics is a Google analytics tool that helps website owners understand how visitors interact with their website content (pages visited, browsing time, etc.), providing useful statistics aimed at optimizing and improving website navigation without identifying the visitor. The use of this cookie is solely for the purpose of collecting information in an aggregated and anonymous form about the number of users and how they visit the site. We use this cookie anonymously, anonymizing the user’s IP address and not cross-referencing this information with third parties.

_utma – 2 years
_utmt – 10 minutes
_utmb – 30 minutes
_utmc – until the end of the session
_utmz – 6 months
_utmv – 2 years
_ga – 2 years since the last modification
_gat – 10 minutes since the last modification
_gid – 1 gg policies/technologies/c ookies/
The user can selectively disable the action of Google Analytics by installing the opt-out component provided by Google on their browser. To disable Google Analytics, please refer to the following link: m/dlpage/gaoptout

Tags are small portions of website code that allow the analysis of traffic and visitor behavior, verify the effectiveness of online advertising and social channels, use remarketing and audience targeting, and experiment with and optimize the website.

_dc_gtm_UA – until the end of the session

The Zopim Widget is a service for interacting with the Zendesk live chat platform. Through chat and messaging, a direct dialogue can be established with customers seeking assistance

Until the end of the session

4. How to Disable Cookies

For more information about cookies and to manage your preferences for third-party profiling cookies, we invite you to visit Most browsers accept cookies automatically, but you can also choose not to accept them or limit their use. Disabling cookies may cause issues in navigating the website or limit the use of all site services (e.g., booking, etc.). To remove cookies, we invite users to follow the instructions on the dedicated pages of various browsers:

  • If you use Internet Explorer
    • In Internet Explorer, click on “Tools,” then “Internet Options.”
    • In the Privacy tab, move the slider up to block all cookies or down to allow all cookies, and then click OK.
  • If you use the Firefox browser
    • Go to the “Tools” menu of the browser and select the “Options” menu.
    • Click on the “Privacy” tab, uncheck the “Accept cookies” box, and click OK.
  • If you use the Safari browser
    • From the Safari browser, select the “Edit” menu and choose “Preferences.”
    • Click on “Privacy.” Set the “Block cookies” option always and click OK.
  • If you use the Google Chrome browser
    • Click on the Chrome menu in the browser toolbar.
    • Select “Settings.” Click on “Show advanced settings.”
    • In the “Privacy” section, click on the “Content settings” button.
    • In the “Cookies” section, select “Block sites from storing data” and check “Block third-party cookies and site data,” then click OK.

f you use any other browser, look in the browser settings for the cookie management mode.

5. Update and Review

The cookie policy was updated to revision 1 on February 1, 2019, and may be subject to future revisions.